HOW TO ‘ADD ON’ TO YOUR EXISTING CHRISTMAS ORDER WITHOUT A DELIVERY CHARGE
We are being contacted by lots of customers who are wanting to add to their existing Christmas orders, with products & trimmings such as sausagemeat, cocktail sausages, pigs in blankets, bacon, stuffing, goose fat, Bay Tree chutneys etc etc on top of their order already placed. Understandably customers are reluctant to pay a delivery charge having met the free delivery criteria with their first order.
Existing orders cannot be ‘edited or added to’ by logging into your Gribble’s online account (something only the giants can offer – supermarkets etc) however THERE IS AN EASY WAY to do so & WITHOUT incurring a delivery charge:-
Simply start a new order with the goods you want and in the CHECKOUT choose Click & Collect (SO NO DELIVERY FEE APPLIES) & then put in SPECIAL INSTRUCTIONS that the order is to be delivered with your existing order. We would then deliver the ‘add on’s’ at the same time.
- Start a new order
- Choose ‘Click & Collect’ in the checkout (any shop is fine)
- Enter a note in Special Instructions “to deliver with existing order” – we are able to find your original order easily to match them up
- Checkout with no delivery charge incurred
Delivery fees do not apply to ‘Click & Collect’ orders so just create a new C&C order if wanting to add on to existing C&C – both will be there awaiting your collection at the shop.
Obviously cut off dates still apply which is Sun Dec 13th for all our Christmas orders. Any adjustments or add on’s after this date will have to be called in to Maria on 01752 893030 or 01752 340101
Hope that all makes sense!